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Newcomer Information Centre

Enjoy a warm welcome and learn about your new community

The YMCA Newcomer Information Centre is where thousands of newcomers come every year to find useful information and helpful support in starting their new life in Canada.

Any question regarding online service, feel free to email us at

About our services

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We can help you settle in!

Our friendly, multilingual and knowledgeable staff provides free one-on-one information and referral services on:

  • Essential Government Documents and Benefits
  • Immigration and Citizenship
  • Employment
  • Education and Training
  • Foreign Credential Assessment
  • Housing
  • Legal and Social Services
  • Child, youth, and family resources
  • Community and recreation
  • Personal finance and income tax
  • Shelter, food, and clothing

Monthly Settlement Information Sessions

View our monthly calendar for upcoming dates. Note: to attend the webinar, a pre-online registration to Newcomer Information Centre is required.

Funded by: Immigration, Refugees and Citizenship Canada / Financé par : Immigration, Réfugiés et Citoyenneté Canada

Helping Youth Navigate an Unprecedented Labour Market

Al Hawa family

When he came to Canada from Sri Lanka, Moses wanted to fit in, feel accepted, and help support his family financially.

Joining the YMCA Newcomer Youth Leadership Development program opened a paid internship opportunity for Moses, where he gained real work experience. He then put his freshly honed skills to use in the YMCA Youth Job Connection Program, completing pre-employment workshops and a job placement.

“The Y has made me the person I am today and it’s a second home to me,” says Moses.

When you give to the Y, you help young newcomers like Moses ignite their true potential.